Auto Attendant Recordings for Business

Auto Attendant Recordings

Customized Auto Attendant Recordings for Business

Without auto attendants, calls go straight to reception, or you might have a staff member record the auto attendant message. As small business owners, it’s crucial to remember that the voice callers hear first shapes their initial impression of our companies. For a small fee, we can significantly enhance that first impression, surpassing even the best efforts of Gloria at reception trying her hand at being a voiceover artist!

So, you’ve answered the call, and now you have to put them on hold. Of the 63% of calls that get answered, most callers end up waiting about a minute before speaking to a live person. That crucial 60-second wait can risk losing business or frustrating customers. While quick responses are the goal, consistently achieving this can be tough for growing companies with limited budgets and staff.

As small businesses, we often have to work within tight resource limits. Now, we’re faced with the challenge of implementing automation. Using solutions like auto attendants and on-hold marketing can be really effective in keeping callers engaged during busy times. These personalized automation tools make our customers feel valued and help us provide a better experience, even when we’re stretched thin.

There are companies that can help you optimize your welcome greetings (auto attendant) with call trees and engaging voicemail messages. Did you know that 22% of callers who are directed to voicemail hang up? That’s a significant percentage to lose! To tackle this, it’s essential to use auto attendant and voicemail messages effectively. A generic message like “Thank you for calling, please leave a message” just won’t cut it. Crafting auto attendant and voicemail messages that encourage callers to stay on the line or leave a message is an easy and affordable way to boost your bottom line. By converting even half of those missed calls into voicemail messages, you’ll have happier customers and see a nice bump in growth each year.

How cheap is this marketing service? You’d be surprised! Usually, on hold companies charge for a yearly subscription, which is the standard in the industry. COHM’s on hold marketing costs as little as $250 per year. If you were to sign up for one of our standard packages, you are looking at spending around $400 per year, and that includes the auto attendant recordings at no additional cost.

There are many methods to manage your call flow efficiently. Businesses should never risk losing opportunities due to staff being occupied, on lunch breaks, or after hours. Small shortcomings in key areas can accumulate over time. It’s worth a try – give us a shout and let us put something together that works with your budget, and brand!

Contact us today to discover how we can implement small yet highly impactful enhancements to your phone system.

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