On Hold Marketing

Services

Elevate Your Brand With On Hold Messages

Enhance Caller Experience with IVR Recordings

When it comes to telephony and telecommunications, seamless, natural speech can make all the difference. That’s where our voice over service at COHM comes in. We offer interactive voice response (IVR) recordings that complement any application, providing a superior caller experience.

Implementing IVR recordings in your business reduces caller irritation and creates a positive customer experience. Our team of experienced producers and IVR content managers is here to help you establish a professional, effective and memorable first impression.

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Plans & Pricing Made Just For You

When it comes to plans and pricing, we have you covered. Choose from our four flexible and affordable on hold message service plans. Within each option, you’ll find included perks such as complimentary on hold equipment, tailor-made production for the holiday season, and unlimited scripting and technical support to ensure your peace of mind.

Whether you operate from a single site or multiple business locations, rest assured that we can develop tailored plans to suit your specific on hold marketing requirements. We’re dedicated to offering you the best prices possible, making sure you get the most value out of your investment.

The Impact of Being On Hold

Now, let’s talk about the impact of being on hold. The statistics speak for themselves:

Boosting Customer Retention

Callers listening to an
on-hold message are likelier to stay on the line compared to silence, leading to a remarkable 40% increase in customer retention.

Effective Marketing Tool

On-hold messages result in an average 28% increase in inquiries and requests for product information. This showcases their effectiveness as a marketing tool that can drive customer engagement.

Seizing Opportunities

Approximately 34% of callers who hang up won’t call back, ever. This highlights the importance of making the most of every customer interaction, starting from the moment they are put on hold.

Preferential Treatment

85% of people prefer engaging in on-hold messaging over eerie silence. By using captivating messages, you can effectively capture and retain customers during this crucial period.

Engaging On-Hold Messaging

Research shows that 90% of callers hang up within 40 seconds when faced with silence. This emphasizes the need for engaging on-hold messages that keep your callers interested and connected.

Importance of a Great Impression

Did you know that 94% of marketing budgets are invested in getting that crucial customer call? This highlights just how essential it is to make a positive impression during the hold time.

Boosting Customer Retention

Callers listening to an
on-hold message are likelier to stay on the line compared to silence, leading to a remarkable 40% increase in customer retention.
Effective Marketing Tool

On-hold messages result in an average 28% increase in inquiries and requests for product information. This showcases their effectiveness as a marketing tool that can drive customer engagement.
Seizing Opportunities

Approximately 34% of callers who hang up won’t call back, ever. This highlights the importance of making the most of every customer interaction, starting from the moment they are put on hold.
Preferential Treatment

85% of people prefer engaging in on-hold messaging over eerie silence. By using captivating messages, you can effectively capture and retain customers during this crucial period.
Engaging On-Hold Messaging

Research shows that 90% of callers hang up within 40 seconds when faced with silence. This emphasizes the need for engaging on-hold messages that keep your callers interested and connected.
Importance of a Great Impression

Did you know that 94% of marketing budgets are invested in getting that crucial customer call? This highlights just how essential it is to make a positive impression during the hold time.

Ready to Experience the COHM Difference?

Contact us today, and within 24 hours, we’ll provide you with a personalized solution crafted just for you. Unleash the power of on-hold messaging and transform your business today! With COHM’s expertise and dedication to delivering exceptional audio imaging solutions, you can revolutionize your branding and make a lasting impression on your customers during every phone call.

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