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Engaging On Hold Messages for Customer Connection

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Elevate Your Brand With On Hold Messages

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Enhance Caller Experience with On Hold Messages

Clear, natural speech is essential for delivering outstanding customer service on any phone network or service. That’s where our voice recording service at COHM comes in to make a difference. We create on-hold messages that not only fit into your business application, it also keep callers engaged. We help create a smooth, professional, and memorable experience that leaves a positive impression on your callers.

Implementing on hold messages with background music reduces caller irritation and creates a positive customer experience. Our expert team is here to help you make a strong, professional, and memorable first impression. We help you choose the right voice talent and custom messages to make sure your on-hold audio matches your brand perfectly.

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The Impact of Being On Hold

Here is a detailed overview of what occurs when you place phone calls on hold. Have you ever considered how often your company asks a call to stay on the line? The statistics speak for themselves.

Boosting Customer Retention

Did you know that customers are more likely to remain on the line when they hear engaging audio productions rather than silence? Our services boost client retention by up to 40%, helping to keep your callers engaged and connected.

Impacts

Effective Marketing Tool

On-hold marketing leads to an average 28% increase in inquiries and requests for service and product information. This clearly demonstrates its effectiveness as a powerful marketing tool that enhances customer engagement and interest.

Seizing Opportunities

Approximately 34% of callers who disconnect from a call do not attempt to reconnect. This proves how important it is to make the most of every customer interaction. This starts the moment a client is waiting. Using creative marketing tools will keep them on the line so your team can close the sale.

Preferential Treatment

Did you know that 85% of clients like hearing music during wait times over silence? By using captivating audio productions, you can effectively capture and retain customers during this crucial period.

Engaging Audio Productions

Studies indicate that when confronted with silence, 90% of callers disconnect the call within 40 seconds. This emphasizes the need for engaging audio productions that keep your callers interested and connected while they wait on hold. The end goal is to keep them on the line, longer.

Importance of a Great Impression

Did you know that 94% of marketing budgets are invested in getting that crucial business phone call? If people hang up the call, businesses lose their investment. This highlights just how essential it is to make a positive impression during waiting times. Using on hold advertising improves customer support and experience.

  • Boosting Customer Retention

    Did you know that customers are more likely to remain on the line when they hear engaging audio productions rather than silence? Our services boost client retention by up to 40%, helping to keep your callers engaged and connected.

    Impacts

  • Effective Marketing Tool

    On-hold marketing leads to an average 28% increase in inquiries and requests for service and product information. This clearly demonstrates its effectiveness as a powerful marketing tool that enhances customer engagement and interest.

  • Seizing Opportunities

    Approximately 34% of callers who disconnect from a call do not attempt to reconnect. This proves how important it is to make the most of every customer interaction. This starts the moment a client is waiting. Using creative marketing tools will keep them on the line so your team can close the sale.

  • Preferential Treatment

    Did you know that 85% of clients like hearing music during wait times over silence? By using captivating audio productions, you can effectively capture and retain customers during this crucial period.

  • Engaging Audio Productions

    Studies indicate that when confronted with silence, 90% of callers disconnect the call within 40 seconds. This emphasizes the need for engaging audio productions that keep your callers interested and connected while they wait on hold. The end goal is to keep them on the line, longer.

  • Importance of a Great Impression

    Did you know that 94% of marketing budgets are invested in getting that crucial business phone call? If people hang up the call, businesses lose their investment. This highlights just how essential it is to make a positive impression during waiting times. Using on hold advertising improves customer support and experience.

    Plans & Pricing Made Just For You

    Affordable On Hold Messages

    We’ve got you covered with flexible plans and pricing designed to fit your specific needs. Our team customizes a unique membership for each client, ensuring it aligns perfectly with their goals and requirements. Get perks like free equipment, custom holiday productions, unlimited scripting and support made just for you.


    Whether you run a small shop or manage multiple locations, we create service plans that fit your unique needs and budget. Additionally, we guarantee competitive pricing, ensuring you get the best value and maximum return on your investment.

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    Ready to Experience Media Marketing?

    Contact us today, and within 24 hours, we’ll provide you with a custom price and personalized solution crafted just for you. Unleash the power of on-hold messaging and transform your business today! With COHM’s expertise and dedication to delivering exceptional audio imaging solutions, you can revolutionize your branding and make a lasting impression on your customers during every phone call.

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    On Hold Messages

    Who We Are

    We are the undisputed leader in communications in North America, dominating customer experience for over 40 years. Though unseen, our products and services have reached countless callers. From on-hold marketing to podcast advertisements, we provide high quality audio productions.Read More

    As technology keeps changing, we promise to keep our services at the forefront of customer service, innovation and creativity.
    We align with your business needs, helping you create an audio brand that fits perfectly with your company’s culture long term.

    Special offers

    Audio branding with COHM boosts brand awareness by creating memorable on-hold experiences. Custom messages and music support your brand, turning hold time into a great way for people to recognize and stay loyal to your business.