IVR Recordings For Business Phone Systems
Services
Your Personalized Voice, Your Custom IVR Voice Recordings
Enhance Caller Experience with Interactive Voice Response
With over 40 years of experience, our professional production team has led the way in authentic phone menu recordings—delivering high-quality sound that boosts brand identity and customer connection. We create tailored auto attendant scripts designed to resonate with your audience, ensuring every voice prompt, commercial, and on-hold message reflects your brand’s personality. Our experience across multiple industries means your recordings won’t just be technically flawless—they’ll also be aligned with your business goals to strengthen customer relationships.
When it comes to communication, seamless, natural speech makes all the difference. That’s where our professional IVR voiceover services come in. We provide high-quality IVR prompt recordings that improve interactions, simplify navigation, and elevate the user experience across your phone systems. These can also be used in AI-based systems like Genesys.
An IVR system does more than just deliver information and route calls—it builds trust, reduces caller frustration, and supports your day-to-day operations. Professional IVR voiceovers create a positive experience, enhance your audio brand, and keep your phone system running smoothly. Whether you’re upgrading a call center, implementing a new IVR system, or refining your current setup, we’re ready to help.
An IVR system does more than deliver information and direct calls—it builds trust, reduces caller frustration, and improves business efficiency.
A professionally recorded IVR recordings ensures a seamless, engaging customer experience while reinforcing your brand’s credibility. Whether you’re upgrading your call center, optimizing an IVR system, or enhancing your phone setup, we provide expert solutions to help you create a smooth and professional caller journey.
Our service goes beyond basic voice files. We’ve assembled a team of top-tier voice talents, seasoned producers, and skilled IVR content managers who are dedicated to delivering clean, precise, and engaging recordings. Every prompt is custom-tailored to your brand’s tone and needs. With our help, you’ll create a professional and memorable first impression that not only improves customer experience but also strengthens your brand identity. You can count on us to deliver high-quality telephony audio—every time.
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Why Should You Choose COHM?
1
24 to 48 Hour Turnaround Time for Emergency Recordings
Read MoreWe understand that urgent situations can arise and need immediate attention. That’s why we prioritize emergency recordings, offering fast turnaround times to support your business when it matters most. You can rely on us to deliver your audio productions quickly and on schedule.
2
Professionally Recorded & Edited Production Services
Read MoreOur team takes pride in delivering high-quality recordings. We offer professional recording and editing services to make sure your IVR prompts sound polished, clear, and engaging.
3
Technical Support for All Services at No Additional Charge
Read MoreWe believe in offering complete support to our clients. With COHM, you’ll get technical assistance for all our services—always included, with no extra fees.
4
Audition Services Available for Businesses Searching for a Voice
Read MoreTry our audition service to find the perfect voice for your IVR recordings. With a wide range of voice talents available, we’ll help you choose the one that best fits your customer service goals.
5
Expertise in Call Tree Mapping
Read MoreOur team has extensive experience in call tree mapping. Let’s work together to organize, streamline, and tailor your IVR system to fit your exact needs. We’ll help you design a call flow that boosts customer satisfaction and supports long-term business success.
6
Data Collection
Read MoreIVR recordings can provide valuable insights into caller behavior, preferences, and pain points. By analyzing this data, you can better understand your customer base, spot areas for improvement, and make smarter, data-driven business decisions.
By choosing COHM for your IVR needs, you’re investing in a better caller experience and raising your business’s professional image. Our expertly crafted recordings create a smooth, intuitive navigation process that reduces frustration and boosts customer satisfaction. With clear, high-quality voiceovers, your brand will make a strong, positive first impression—while improving communication and overall efficiency.
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Frequently Asked Questions
Most projects are completed within 4–5 business days. In a rush? We can meet tighter deadlines—often within hours.
Yes! We offer a wide range of professional voice options—male or female, various languages, tones, and accents. We’ll help you find the perfect voice to match your brand.
We provide audio files in all major formats—WAV, MP3, μ-law, a-law, and more. Not sure what format your phone system requires? Don’t worry—we’ve got you covered.
Absolutely! If you already have prompts and just need updates, we’ll match the tone, pacing, and format to keep everything seamless.
Yes! We can help write or fine-tune your scripts so your callers hear clear, friendly, and professional messages every time.
Transform customer interactions with IVR Recordings
Connect with us today and see how our expert voice-over and production services can transform your business. We deliver high-quality audio that enhances caller interactions, strengthens your brand presence, and ensures seamless
communication. Let’s craft a sound that truly reflects who you are.
Every interaction is a chance to show your brand’s professionalism and commitment to customer care. Our services are not only cost-effective—they’re built to leave a lasting impression. Improve caller satisfaction, build brand loyalty, and elevate your communication with custom audio solutions tailored to your business.
Fewer complaints, reduced hang-ups, and stronger engagement—our solutions make a real difference in customer satisfaction and retention. Picture a phone experience that not only meets but exceeds expectations, turning everyday calls into positive, lasting connections. In a crowded market, COHM’s expert production team helps you stand out. Let us turn every call into a chance to grow your brand, build loyalty, and leave a lasting impact.
On-Hold Marketing
What is On-Hold Marketing?
Unlock the power of on-hold marketing—a modern way to engage and inform your callers while they wait.
By combining curated music, informative messaging, and compelling promotions, on-hold marketing turns idle time into a brand-building opportunity. It creates a smooth, engaging experience that keeps your audience connected and your brand top of mind.
In Store Music
Looking for afforable background music?
In-store music is specially curated background music designed to create a welcoming atmosphere and elevate the customer experience.
Our service delivers a fully licensed, commercial-grade music stream that plays continuously in your business. Whether you run a retail store, café, or clinic, we’ll match the vibe to your brand—no ads, no interruptions, and no royalty worries. It’s a simple, cost-effective way to set the tone and keep customers engaged.
Podcast Services
In need of Podcast Services?
Join us on an audio adventure—let Outcast Media craft captivating podcast experiences and help your voice reach audiences around the world.
With our all-inclusive Podcast Editing Services and professional audio expertise, all you need to do is record and send us your content. We’ll handle the rest. Together, we’ll amplify your podcast’s impact and deliver an engaging, high-quality listening experience your audience will love.
Why Use Natural Speech for Your Business?
A real human voice brings warmth, clarity, and authenticity to your phone system—something robotic voices just can’t deliver. At COHM, our professionally recorded prompts are compatible with any system, whether it’s VoIP, cloud-based, or traditional. Here are 6 reasons to use IVR recordings and IVR systems:
A natural voice adds warmth, clarity, and authenticity to your phone system—something synthetic or robotic voices simply can’t match. It gives your callers the sense that they’re connecting with a real business that values professionalism and personal service. Whether it’s a greeting, menu, or on-hold message, a human voice builds trust and leaves a lasting impression.
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Who We Are
COHM, the undisputed voice leader of telecommunications in North America, dominates the airwaves with an unmatched presence. Though unseen, our voice reverberates through the ears of countless callers. For over 35 years, we’ve stood as the unrivalled global leader in On Hold Marketing and Voice Prompt recordings. By harnessing our services, your business will witness a surge in sales and an unparalleled enhancement in customer experiences. Our customer service reigns supreme, infusing every aspect of our operations and propelling us leagues ahead of the competition. Read More
Amidst the ever-evolving realm of technology, we pledge to keep our services on the cutting edge of innovation and creativity. From meticulously handpicking fresh voices to tailoring your messages, we deliver the vanguard of voice marketing trends. We attune ourselves to your business needs, helping you craft an audio brand that harmonizes seamlessly with your company’s culture.
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