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June 3, 2019 Benefits of Interactive Voice Response (IVR) & Customer’s “On Hold” ExperienceWe have all experienced calling into a company only to be met with a friendly...
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May 27, 2019 Example Call Tree & Auto Attendant Systems to Improve Phone Hold ExperienceAuto Attendant Phone Services: Improve Customer Call Experience Has your business evaluated your customers experience...
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April 25, 2019 Advantages & Benefits of VoIP Phone Systems (Cloud Based Phone Solutions)As technology changes so does the method in how we communicate. Most of the changes...
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March 18, 2019 3 Advantages of Combining Your Business’ VoIP Phone System w/ Custom On Hold MessagesVoice over Internet Protocol (VoIP) is a type of technology that allows its users to...
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March 18, 2019 On Hold Messaging: Is It Really That Important?At one point, people all around the world find themselves on hold with some sort...
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March 18, 2019 On Hold Music vs. On Hold Marketing – Which Is Better?When a business finally decides to customize their phone systems with an automated on hold...
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March 18, 2019 Small Business: The Struggle to Catch Callers on TimeAll business owners would agree that if you are going to place your prospective clients...
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March 18, 2019 What is IVR? (Interactive Voice Response)IVR (Interactive Voice Response) is an automated business phone system technology that enables a computer...
