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05/26/2025
COHM Legacy
A small business that has weathered many storms and is still a powerhouse in the industry.
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05/13/2025
Cisco Phone System
In this guide, we’ll walk you through exactly how to add on hold music to a Cisco Phone System, step by step. We’ll also share some tips for testing your setup and ensuring it plays smoothly for callers.
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05/07/2025
Mitel Phone System
In this guide, we’ll walk you through exactly how to connect an on hold device to your Mitel system, step by step. We’ll also share some tips for testing your setup and ensuring it plays smoothly for callers.
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05/06/2025
Custom On Hold Messages For Small Business
While many companies focus on websites, signage, and social media, they often overlook one of the most frequent points of contact: the phone system.
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04/16/2025
Genesys IVR with Natural Speech
Genesys systems are incredibly flexible, and one of the best ways to elevate them is by integrating professionally recorded, natural voice prompts. Here’s why it matters—and why your brand deserves better than a robotic “please hold.”
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02/18/2025
On Hold Marketing Companies
On Hold Marketing Companies | How To Choose Selecting the right on-hold marketing company can make a huge difference in how your business communicates with customers. On-hold messaging isn’t just background noise—it’s a strategic marketing tool that enhances the customer experience, reduces hang-ups, and even boosts sales. A well-crafted on-hold message can inform callers about […]
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02/18/2025
On Hold Marketing and Communications
Strategies for Effective On-Hold Marketing | On Hold Marketing and Communications When customers call your business, they may occasionally need to be placed on hold. This is a prime opportunity to engage them through on hold marketing. Instead of silence or repetitive music, why not use this time to convey important messages about your products […]
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02/06/2025
On Hold Marketing for Business
On Hold Marketing for Business : Why It’s Important In today’s fast-paced world, every second counts, especially when it comes to customer interaction. Have you ever called a company, only to be greeted with silence or annoying elevator music while on hold? This scenario not only frustrates customers but also represents a missed marketing opportunity […]
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10/03/2024
A Guide to Podcast Ad Success
A bustling medical clinic, phones ringing off the hook as receptionists juggle call after call, placing people on hold one after the other.
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05/03/2024
VoIP Phone Systems: Call Tree
Setting Up Your Phone System’s Call Tree Has your business just switched to a VoIP phone system? With all the new features these modern systems offer, it’s normal to initially feel a little overwhelmed. But don’t worry; we’re here to simplify things and help you navigate it all easily. One of the most important—but often […]
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05/02/2024
The Importance of Professional Podcast Recordings & Production
Professional Podcast Services: Why They Work Clean audio is crucial for a successful podcast, especially if you’re looking to elevate your production quality and grow your audience. Professional podcast editing services can refine your sound, improve clarity, and create a more immersive listening experience—all at an affordable cost. High-quality audio not only enhances your credibility […]
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04/26/2024
Ways To Improve Podcast Engagement
Podcast Engagement Creators, it’s important to do your homework. We’ve gathered some cool stats for you to check out as you plan your episodes. These insights into current podcast trends will help you focus on what really matters for your show. Podcast Listeners by Age: Who’s Tuning In? Knowing the age ranges of your podcast […]
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