Custom Voice Greetings Solutions That Leave a Lasting Impression
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Make Every Missed Call Count with a Clear, Branded Voice Greeting
Enhance Caller Experience with a Custom Voice Greetings
A professional voice greeting is the first thing callers hear when they reach your business — and it shapes their impression before a single conversation takes place. At COHM, we produce custom voice greetings and voicemail recordings for businesses across North America, handling everything from scripting and voice casting to production and delivery in a format ready for your phone system. Whether you need a single after-hours greeting or a full suite of branded prompts across multiple locations, we make sure every caller hears professionalism from the very first word.
Over 40 Years of Experience in Voice Greetings Services
At COHM, we specialize in high-quality voice greetings that work with any phone system. Whether you’re a small business or a large organization, our goal is to ensure your voicemail reflects professionalism from the very first word. We’ll help you leave a positive, lasting impression while improving your call flow and customer communication.
Improve Caller Experience with Strategic Messaging
Our voicemail greeting recordings minimize frustration by providing essential information like hours of operation, location details, or next steps—while routing callers efficiently. We work with you to create custom scripts and clean audio files that support your goals and help you sound your best, every time someone calls.
Want tips and tricks on the ideal voicemail greeting? We’ve got all the tips here.
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Why Should You Choose COHM?
1
24 to 48 Hour Turnaround Time for Emergency Recordings
Read MoreWe understand that there are urgent situations that require prompt attention. That’s why we prioritize emergency recordings, ensuring a quick turnaround time to meet your business needs.
2
Professionally Recorded & Edited Production Services
Read MoreOur team takes pride in delivering high-quality recordings. We offer professional recording and auto attendant script writing services. Our goal is to make your IVR prompts sound polished and engaging.
3
Technical Support for All Services at No Additional Charge
Read MoreWe believe in providing comprehensive support to our clients. With COHM, you’ll have access to technical assistance for all our services without any additional fees.
4
Audition Services Available for Businesses Searching for a Voice
Read MoreSelecting the perfect voice for your brand is essential to distinguishing yourself in today’s competitive market. We offer audition services to help you find the perfect voice for your auto attendant recordings.
5
Expertise in Call Tree Mapping
Read MoreOur team has extensive expertise in call tree mapping for call routing. We ensure that your IVR system is organized, efficient and tailored to your specific requirements. We’ll help you design a call flow that maximizes customer satisfaction and can handle high call volumes effectively.
6
Data Collection
Read MoreInteractive Voice Response IVR recordings can gather valuable data on caller behaviour, voice responses, preferences, and pain points. By looking at this data, you can understand your customers better. You can find areas to improve and make smart business choices.
Choosing COHM for your voice greeting needs can enhance your caller experience. Let’s boost your business’s professionalism by giving your company a voice of its own. Our services will create a positive first impression and guide your callers seamlessly through the communication process.
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What’s Included with Our Voice Greetings
Our voice greeting services are designed to be flexible, clear, and easy to implement, making them perfect for small businesses or large multi-location operations.
We bill per page to keep pricing simple and offer generous discounts for bulk orders. This approach is ideal for companies with multiple extensions, departments, or regional contact points. Need recordings in English, French, Spanish, or another language? We have access to professional voice talent in nearly any language.
🧾 Per-Page PricingStraightforward billing based on script length
💸 Bulk Discounts
Lower rates for high-volume projects or multi-location needs
🌍 Multi-Language Options
Access to professional voice talent in any language
🎧 Clean and Ready to Use
Delivered in the correct format for your phone system
⚡ Fast Turnaround
Quick delivery without compromising quality
Voice Greetings for Business
If your voice greetings sound rushed, unclear, or generic, you could be losing valuable opportunities. At COHM, we help businesses of all sizes create voicemail greetings that reflect professionalism, clarity, and warmth. Whether you’re updating a single extension or managing greetings across a multi-location setup, our tailored voicemail greetings ensure every caller gets a consistent, brand-aligned experience that encourages trust and action.
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Frequently Asked Questions
A strong business voice greeting should cover the essentials: a warm welcome, your business name, and clear next steps for the caller — whether that’s leaving a message, calling back during business hours, or being directed elsewhere. For after-hours greetings, include your hours of operation and any urgent contact options. COHM handles scripting for you, so you don’t need to figure out the format on your own.
Yes — completely. Our team writes your script from scratch based on your business, tone, and goals. We review your brand, ask the right questions, and craft messaging that sounds natural when spoken aloud. Most clients receive a draft for review and approval before recording begins, with revisions included.
Yes. We work with professional voice talent in English, French, Spanish, and many other languages. For businesses serving bilingual or multilingual markets, we can produce parallel versions of every greeting in each required language, delivered in the correct format for your system.
We deliver audio in all major formats including WAV, MP3, μ-law, and a-law, formatted specifically for your phone platform. Whether you’re on RingCentral, 8×8, Mitel, Cisco, Avaya, or another system, the file is ready to upload without any additional conversion or setup on your end.
Most voice greeting projects are completed within 4–5 business days. Rush turnaround is available for urgent needs — in some cases we can deliver within 24 hours. Once your script is approved, our team moves quickly through recording, editing, and delivery.
Voice Greetings & On Hold Messaging That Keeps Callers Engaged
Your greeting is often the first voice your callers hear, and your on hold messaging fills the moments in between. Together, they shape the caller’s entire experience.
At COHM, we create seamless, brand-aligned audio that guides callers efficiently while keeping them informed, reassured, and engaged from start to finish.
🎙️ Professional Prompts
Greet callers with clarity and warmth
⏳ Thoughtful On Hold Messaging
Share updates, FAQs, or promotions while they wait
🌐 Consistent Brand Voice
Maintain the same sound and tone across every part of your phone system
📈 Improved Caller Satisfaction
Reduce hang-ups and ease support strain through better communication
Natural Speech Voiceovers: A Smart Choice for Business Phones
A real human voice adds warmth, clarity, and authenticity to your phone system, something robotic voices simply cannot replicate. At COHM, our professionally recorded voice greetings work seamlessly with VoIP, cloud-based, and traditional phone systems.
Here are six reasons to use professional voice recordings and custom greetings for your business:
A natural voice adds warmth, clarity, and authenticity to your phone system—something synthetic or robotic voices simply can’t match. It gives your callers the sense that they’re connecting with a real business that values professionalism and personal service. Whether it’s a greeting, menu, or on-hold message, a human voice builds trust and leaves a lasting impression.
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Our Services
In addition to on hold messaging, COHM offers a full suite of audio branding services to elevate your business communication. Whether you want to improve how callers experience wait time, create the right in-store atmosphere, or build a podcast that shares your story, we have you covered.
📞 On Hold Messaging
Branded voice messages with background music that keep callers engaged while they wait
🎵 In-Store Music
Licensed playlists tailored to match your brand’s tone and enhance the customer experience
🎧 Podcast Production
Professional storytelling that highlights your business, people, and purpose
Let your brand sound as good as it looks with audio that leaves a lasting impression at every touchpoint.
The Impact of Being On Hold
Now, let’s talk about the impact of being on hold. The statistics speak for themselves:
Boosting Customer Retention
Did you know that customers are more likely to remain on the line when they hear engaging audio productions rather than silence? Our services boost client retention by up to 40%, helping to keep your callers engaged and connected.
Effective Marketing Tool
On-hold marketing leads to an average 28% increase in inquiries and requests for service and product information. This clearly demonstrates its effectiveness as a powerful marketing tool that enhances customer engagement and interest.
Seizing Opportunities
Approximately 34% of callers who disconnect from a call do not attempt to reconnect. This proves how important it is to make the most of every customer interaction. This starts the moment a client is waiting. Using creative marketing tools will keep them on the line so your team can close the sale.
Preferential Treatment
Did you know that 85% of clients prefer hearing music during wait times rather than silence? This simple detail can make a significant difference in customer satisfaction. By incorporating captivating audio productions into your on-hold messaging, you can effectively engage your customers, reduce perceived wait times, and keep them interested and informed during this crucial period. Whether it’s soothing background music or informative messages, enhancing the waiting experience can help retain customers and leave a positive impression of your brand.
Engaging Audio Productions
Studies indicate that when confronted with silence, 90% of callers disconnect the call within 40 seconds. This emphasizes the need for engaging audio productions that keep your callers interested and connected while they wait on hold. The end goal is to keep them on the line, longer.
Importance of a Great Impression
Did you know that 94% of marketing budgets are invested in getting that crucial business phone call? If people hang up the call, businesses lose their investment. This highlights just how essential it is to make a positive impression during waiting times. Using on hold advertising improves customer support and experience.
Empowering Your Brand is Easy
At COHM, we specialize in creating professional voice recordings that integrate seamlessly with a wide range of phone systems. Whether your business runs on VoIP, cloud-based platforms, or traditional PBX hardware, our IVR and on hold messages are formatted for easy installation and optimized for reliable performance.
✅ Our voice recordings work with:
VoIP systems such as RingCentral, 8x8, Zoom Phone, and Vonage
Cloud-based phone services including Dialpad, GoTo Connect, and Aircall
Traditional PBX setups such as Mitel, Cisco, Avaya, and Panasonic
Once your audio is finalized, we deliver files labeled and formatted to your system’s exact needs. No extra conversion or setup required. Simply upload and go.
We can also coordinate directly with your IT team or provider to ensure a smooth update. With COHM, professional call audio is easy to implement and built to perform.
Discover how our services can elevate your brand.
Experience the difference with us
Curious about how COHM can elevate your business? Don’t hesitate to reach out to us today. We prioritize prompt customer service and guarantee a response within 24 hours.
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