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OVMA: On Hold Messaging

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Pawsitively Impactful: On Hold Marketing for OVMA Members

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On Hold Marketing For OVMA Members

Make waiting pawsitively purr-fect with customized on-hold messaging tailored just for OVMA Members! This affordable and impactful service helps you make the most of every moment your callers spend on hold. With custom messages, you can educate pet owners, highlight key services, promote wellness plans, and build stronger client relationships—all while keeping callers engaged and informed.

On-hold messaging not only reduces perceived wait times but also offers a cost-effective way to enhance your client experience and reinforce your clinic’s brand voice. Let’s work together to create a more pleasant, professional, and informative experience for your callers. Veterinary practice marketing doesn’t have to be complicated—it can be fun, affordable, and incredibly effective!

Hear a sample:

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Plans & Pricing


At COHM, we get the quirks of vet offices, that’s why we’ve got a range of plans for our on-hold messaging services. They’re all about flexibility, affordability, and tail-wagging satisfaction, customized just for your practice. Plus, every plan comes with:

FREE on hold device (value of $550) and lifetime warranty

Complimentary on hold messages and music for the holiday season

Unlimited custom scripting options & Dedicated technical support

We’re all about giving you the best, and we’ll shout about your clinic every chance we get on our platforms to support your small business!

Who We Are

COHM, the undisputed voice leader of telecommunications in North America, dominates the airwaves with an unmatched presence. Though unseen, our voice reverberates through the ears of countless callers. For over 35 years, we’ve stood as the unrivalled global leader in On Hold Marketing and Voice Prompt recordings. By harnessing our services, your business will witness a surge in sales and an unparalleled enhancement in customer experiences. Our customer service reigns supreme, infusing every aspect of our operations and propelling us leagues ahead of the competition. Read More

Amidst the ever-evolving realm of technology, we pledge to keep our services on the cutting edge of innovation and creativity. From meticulously handpicking fresh voices to tailoring your messages, we deliver the vanguard of voice marketing trends. We attune ourselves to your business needs, helping you craft an audio brand that harmonizes seamlessly with your company’s culture.

Let’s make some noise
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Messages On Hold Made Just For You

By collaborating closely with your team, we aim to create a tailor-made audio brand that perfectly reflects your clinic’s unique culture and values. Together, we’ll enhance how you interact with pet owners during their wait time by delivering informative, compassionate, and engaging messaging. Our on-hold solutions come with features that include:

Keep your callers in the loop about your hours, clinic closures, moves, and all the exciting events! This ensures your clients stay in the groove and never miss a thing!

Choose a voice and melody that totally vibes with your practice’s personality!
Adding a voice makes your clinic experience way more fun and personal!


Let’s spill the secrets on pet care! Get ready to educate and support pet owners with tips, tricks, and a whole lot of furry fun!

Cross-Selling with Education


On-hold messaging presents a valuable opportunity to promote and enhance your clinic’s offerings by cross-selling or upselling complementary services and products. This can include consultations, health screenings, financing options, seasonal promotions, and comprehensive wellness packages. While clients are waiting, they’re engaged with informative content that introduces them to services they may not have considered, ultimately increasing awareness, boosting revenue, and strengthening client relationships.

Educate pet owners with invaluable information during wait times! One of the most powerful aspects of on-hold marketing is its ability to promote responsible pet ownership in a meaningful way. While callers are on hold, you can share essential care tips, highlight seasonal reminders, and even debunk common myths about pet health. These brief but impactful messages turn idle moments into educational experiences—empowering pet owners to make better decisions and reinforcing your clinic as a trusted source of knowledge and care. It’s a win for your clients, your business, and of course, for the pets themselves!

Adding engaging content during wait times can actually make the wait feel shorter and more pleasant for your clients. On-hold messages don’t just fill the silence—they enhance the overall experience by sharing helpful, friendly information that keeps callers interested and informed. These messages also give your clinic a warm, welcoming voice that reflects your values and builds trust with pet owners. We’ve been proudly supporting veterinarians within the OVMA since the 1990s, providing tailored marketing solutions that speak directly to the needs of animal care professionals. When it comes to vet marketing, it’s what we know best!

We’re passionate supporters of animal welfare, and that passion drives everything we do. It’s what inspires us to deliver exceptional service, fair pricing, and meaningful support to one of our most cherished industries—veterinary care. As part of our commitment, we proudly donate $25.00 to the Farley Foundation for every new OVMA clinic that signs up with us. Ready to get started? Contact us today and enjoy 25% off your first year of service. Let’s make a difference together—one message, one pet, and one clinic at a time.

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Keep that polished and professional vibe going strong with custom messages on hold! These tailored messages showcase your clinic’s expertise and highlight your commitment to exceptional care—all while engaging your callers in a fun, informative, and affordable way. It’s an easy, effective tool to reinforce your brand and leave a lasting impression.

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Engage and Inform Your Clients

Well-informed pet owners are truly the best pet owners—especially in today’s pet-loving world. They understand the importance of annual vaccinations, prioritize spaying and neutering, and know when it’s time to seek veterinary care. Now, imagine being able to share that knowledge and guidance before they even walk through your clinic doors. With on-hold messaging, you can educate pet parents in a thoughtful, engaging way—turning wait time into a valuable moment that strengthens their trust in your clinic and deepens their commitment to their pet’s well-being.


At COHM, we specialize in crafting custom messages on hold exclusively for the veterinary industry. Our On Hold Marketing solutions offer a golden opportunity to highlight your full range of veterinary treatments, promote premium pet food, and showcase wellness products—all while your clients are on the line. It’s a simple yet powerful way to keep pet owners informed, engaged, and connected to your clinic’s services. Best of all, your messaging can be easily updated to reflect seasonal tips, current trends, promotions, or new offerings—ensuring your audio content stays fresh and relevant all year round.

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