On Hold Marketing

Services

Elevate Your Brand With Music and Messages

Enhance Caller Experience with On Hold Marketing

Seamless, natural speech can make all the difference for communications system. This is where our voice over facility at COHM truly stands out. We offer on hold marketing messages and services that complement any application, providing a superior caller experience.

Implementing on hold messages reduces caller irritation, elevates customer satisfaction, improves your overall brand and creates a positive customer experience. Our team of skilled producers and writers is here to help you create a strong, professional, and lasting first impression.

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The Impact of Being On Hold

Now, let’s talk about the impact of being on hold. The statistics speak for themselves:

Boosting Customer Retention

Did you know that customers are more likely to remain on the line when they hear engaging on-hold marketing rather than silence? Our services boost client retention by up to 40%, helping to keep your callers engaged and connected.

Effective Marketing Tool

On-hold marketing leads to an average 28% increase in inquiries and requests for service and product information. This clearly demonstrates its effectiveness as a powerful marketing tool that enhances customer engagement and interest.

Seizing Opportunities

Approximately 34% of callers who disconnect from a call do not attempt to reconnect. This proves how important it is to make the most of every customer interaction. This starts the moment a client is waiting on hold. Using on hold marketing keeps them on the line so your team can close the sale.

Preferential Treatment

Did you know that 85% clients likes hearing music on hold during wait times over silence? By using captivating on hold messages, you can effectively capture and retain customers during this crucial period. By using captivating on hold messages, you can effectively capture and retain customers by using this effective marketing strategy.

Engaging On-Hold Messaging

Studies indicate that when confronted with silence, 90% of callers disconnect the call within 40 seconds. This emphasizes the need for engaging on-hold messages that keep your callers interested and connected. The end goal is to keep them on the line, longer.

Importance of a Great Impression

Did you know that 94% of marketing budgets are invested in getting that crucial customer call? If people hang up the call, businesses lose their investment. This highlights just how essential it is to make a positive impression during the hold time. Using on hold marketing improves customer support and experience.

Boosting Customer Retention

Did you know that customers are more likely to remain on the line when they hear engaging on-hold marketing rather than silence? Our services boost client retention by up to 40%, helping to keep your callers engaged and connected.
Effective Marketing Tool

On-hold marketing leads to an average 28% increase in inquiries and requests for service and product information. This clearly demonstrates its effectiveness as a powerful marketing tool that enhances customer engagement and interest.
Seizing Opportunities

Approximately 34% of callers who disconnect from a call do not attempt to reconnect. This proves how important it is to make the most of every customer interaction. This starts the moment a client is waiting on hold. Using on hold marketing keeps them on the line so your team can close the sale.
Preferential Treatment

Did you know that 85% clients likes hearing music on hold during wait times over silence? By using captivating on hold messages, you can effectively capture and retain customers during this crucial period. By using captivating on hold messages, you can effectively capture and retain customers by using this effective marketing strategy.
Engaging On-Hold Messaging

Studies indicate that when confronted with silence, 90% of callers disconnect the call within 40 seconds. This emphasizes the need for engaging on-hold messages that keep your callers interested and connected. The end goal is to keep them on the line, longer.
Importance of a Great Impression

Did you know that 94% of marketing budgets are invested in getting that crucial customer call? If people hang up the call, businesses lose their investment. This highlights just how essential it is to make a positive impression during the hold time. Using on hold marketing improves customer support and experience.

Ready to Experience On Hold Music?

Want to help your clients “stay on the line” ? Contact us today, and we’ll start putting together your business’s custom on hold experience. With COHM’s on hold messaging services, you can transform your business and leave a lasting impression on every call.

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Plans & Pricing Made Just For You

Service Solutions for Every Marketing Budget

We have you covered with competitive plans and pricing. Our team will customize a unique membership for each client to perfectly suit their phone system requirements and branding. You’ll enjoy perks like free equipment, no charge for custom holiday productions, and unlimited script writing and customer support.

We create personalized service packages focused on building customer loyalty and lasting connections. Whether you run a small family store or manage multiple business locations, we have options that will suit your needs and budget. We also guarantee the best prices possible, making sure you get the most value out of your investment.

Who We Are

We are the undisputed leader in communications in North America, dominating customer experience for over 40 years. Though unseen, our products and services have reached countless callers. From on-hold marketing to podcast advertisements, we provide high quality audio productions.

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As technology keeps changing, we promise to keep our services at the forefront of customer service, innovation and creativity.

We align with your business needs, helping you create an audio brand that fits perfectly with your company’s culture long term.

SPECIAL OFFERS

Audio branding with COHM enhances brand awareness and opens cross-selling opportunities by creating memorable on-hold experiences. Custom messages and music turn hold time into a great way for people to recognize and stay loyal to your business.