Engaging On Hold Advertising for Customer Connection
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Elevate Your Brand With On Hold Advertising
Enhance Caller Experience with On Hold Advertising
Clear, natural speech is essential for delivering outstanding customer service on any phone network or service. That’s where our voice recording service at COHM comes in to make a difference. We create on-hold messages that not only fit into your business application, it also keep callers engaged. We help create a smooth, professional, and memorable experience that leaves a positive impression on your callers.
Implementing On Hold Advertising with background music reduces caller irritation and creates a positive customer experience. Our expert team is here to help you make a strong, professional, and memorable first impression. We help you choose the right voice talent and custom messages to make sure your on-hold audio matches your brand perfectly.
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Affordable On Hold Advertising
We’ve got you covered with flexible plans and pricing designed to fit your specific needs. Our team customizes a unique membership for each client, ensuring it aligns perfectly with their goals and requirements. Get perks like free equipment, custom holiday productions, unlimited scripting and support made just for you.
Whether you run a small shop or manage multiple locations, we create service plans that fit your unique needs and budget. Additionally, we guarantee competitive pricing, ensuring you get the best value and maximum return on your investment.
The Impact of Being On Hold
Here is a detailed overview of what occurs when you place phone calls on hold. Have you ever considered how often your company asks a call to stay on the line? The statistics speak for themselves.
Boosting Customer Retention
Did you know that customers are more likely to remain on the line when they hear engaging audio productions rather than silence? Our services boost client retention by up to 40%, helping to keep your callers engaged and connected.
Effective Marketing Tool
On-hold marketing leads to an average 28% increase in inquiries and requests for service and product information. This clearly demonstrates its effectiveness as a powerful marketing tool that enhances customer engagement and interest.
Seizing Opportunities
Approximately 34% of callers who disconnect from a call do not attempt to reconnect. This proves how important it is to make the most of every customer interaction. This starts the moment a client is waiting. Using creative marketing tools will keep them on the line so your team can close the sale.
Preferential Treatment
Did you know that 85% of clients prefer hearing music during wait times rather than silence? This simple detail can make a significant difference in customer satisfaction. By incorporating captivating audio productions into your on-hold messaging, you can effectively engage your customers, reduce perceived wait times, and keep them interested and informed during this crucial period. Whether it’s soothing background music or informative messages, enhancing the waiting experience can help retain customers and leave a positive impression of your brand.
Engaging Audio Productions
Studies indicate that when confronted with silence, 90% of callers disconnect the call within 40 seconds. This emphasizes the need for engaging audio productions that keep your callers interested and connected while they wait on hold. The end goal is to keep them on the line, longer.
Importance of a Great Impression
Did you know that 94% of marketing budgets are invested in getting that crucial business phone call? If people hang up the call, businesses lose their investment. This highlights just how essential it is to make a positive impression during waiting times. Using on hold advertising improves customer support and experience.
On Hold Advertising with COHM boosts brand awareness by creating memorable on-hold experiences. Custom messages and music support your brand, turning hold time into a great way for people to recognize and stay loyal to your business.
Who We Are
We are the undisputed leader in communications across North America, with over 40 years of experience shaping how businesses connect with their customers. While much of our work happens behind the scenes, our impact is far-reaching—our audio productions have reached millions of callers, listeners, and consumers. From engaging on-hold marketing that turns wait time into brand time, to compelling podcast advertisements that resonate with niche audiences, we specialize in delivering high-quality, professional audio that elevates customer experience. Our commitment to clarity, creativity, and consistency has made us the trusted partner for companies looking to stand out through sound.
As technology continues to evolve, we remain committed to staying at the forefront of customer service, innovation, and creativity. Our services adapt alongside your business, ensuring you always have a modern, reliable, and engaging audio presence. We take the time to understand your goals and values, aligning our approach with your brand to create a lasting audio identity that reflects your company culture and connects with your audience for the long haul.
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Contact us today, and within 24 hours, we’ll provide you with a custom price and personalized solution crafted just for you. Unleash the power of on-hold messaging and transform your business today! With COHM’s expertise and dedication to delivering exceptional audio imaging solutions, you can revolutionize your branding and make a lasting impression on your customers during every phone call.
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