Professional Business Voice Over Services
Services
Business Voice Over Services That Reflect Your Brand
Professional Business Voice Over Services
A professional business voice over is the human voice behind your phone system, training content, commercials, and web audio — and it shapes how your audience perceives your brand before a single conversation takes place.
We produce custom voice over for a wide range of applications including phone system recordings, on hold messages, eLearning narration, web audio, and radio commercials. We serve businesses across North America, from single-location small businesses to national brands requiring a consistent voice across multiple platforms and locations.
Every script is written and voiced to fit your business. Whether you need an auto attendant greeting, training narration, or a branded commercial, we ensure each recording sounds clear, confident, and aligned with your goals.
With over 40 years of experience, our recordings are compatible with leading phone systems including Genesys, Mitel, Avaya, and Cisco, and mixed for the highest clarity across all platforms.
At COHM, your scripts and business content never leave us. All voice over production is handled entirely in-house with no third-party API connections and no external platforms at any stage. Your proprietary content stays completely private — never processed by outside systems, never used to train external AI models.
Hear a sample:
Why Should You Choose COHM?
1
24 to 48 Hour Turnaround Time for Emergency Recordings
Read MoreWe understand that urgent situations can arise and need immediate attention. That’s why we prioritize emergency recordings, offering fast turnaround times to support your business when it matters most. You can rely on us to deliver your audio productions quickly and on schedule.
2
Professionally Recorded & Edited Production Services
Read MoreOur team takes pride in delivering high quality business voice overs. We provide professional recording and editing for phone systems, eLearning videos, web audio, radio, and in store announcements. Every recording is clear, polished, and designed to represent your brand with professionalism and care.
3
Technical Support for All Services at No Additional Charge
Read MoreWe believe in offering complete support to our clients. With COHM, you’ll get technical assistance for all our services—always included, with no extra fees.
4
Audition Services Available for Businesses Searching for a Voice
Read MoreTry our free audition service to find the perfect voice for your business. With a wide range of professional voice talents, we’ll help you choose the one that best fits your brand and customer experience goals.
5
Expertise in Call Tree Mapping
Read MoreOur team has extensive experience in call tree mapping. Let’s work together to organize, streamline, and tailor your IVR system to fit your exact needs. We’ll help you design a call flow that boosts customer satisfaction and supports long-term business success.
6
Data Collection
Read MoreIVR recordings can provide valuable insights into caller behavior, preferences, and pain points. By analyzing this data, you can better understand your customer base, spot areas for improvement, and make smarter, data-driven business decisions.
Choosing COHM for your business voice over means choosing a production partner who handles everything – scripting, voice casting, recording, editing, and delivery – with no third-party platforms and no shortcuts. Every recording is produced by real human voice talent, tailored specifically to your brand, and delivered ready to use. The result is audio that doesn’t just fill space – it builds trust, guides your audience, and reflects the professionalism your business has worked hard to earn.
START YOUR PROJECT
What’s Included with Our Business Voice Over Services
Our IVR recording services are designed to be flexible, professional, and easy to work with, whether you are a small business or a large multi location operation.
We bill per page to keep pricing clear and predictable, and we offer discounts for bulk orders, making it an ideal choice for businesses with multiple phone trees, departments, or region specific menus.
Need recordings in English, French, Spanish, or another language? We have access to a wide range of professional voice talent in nearly any language. Every file is delivered clean, clearly labeled, and formatted specifically for your phone system, so setup is fast and hassle free.
🧾 Per Page Pricing
Transparent billing based on script length
💸 Bulk Discounts
Lower rates for high volume projects or multi location needs
🌍 Multi Language Options
Access to professional voice talent in any language
🎧 Clean, Ready to Use
Delivered in the correct format for your phone system
⚡ Fast Turnaround
Quick delivery without compromising quality
Frequently Asked Questions
Most business voice over projects are completed within 4–5 business days. For urgent needs we offer rush turnaround — often within 24 hours. Once your script is approved, our team moves quickly through recording, editing, and delivery.
Yes. We offer a wide selection of professional voice talent across genders, languages, tones, and accents. We provide custom auditions so you can hear exactly how your content will sound before production begins. We’ll help you find the voice that best represents your brand.
We deliver audio in all major formats including WAV, MP3, μ-law, and a-law. For phone systems we format files specifically for your platform. For eLearning and video we deliver in the format your editor or LMS requires. Every file is clearly labeled and ready to use without additional conversion.
Yes. If you have existing recordings and need updates or additions, we’ll match the tone, pacing, and audio format so everything sounds consistent. This is especially useful for businesses refreshing part of their content without re-recording everything from scratch.
Absolutely. Our team can write your scripts from scratch or refine drafts you already have. Whether it’s an auto attendant menu, eLearning narration, or a commercial, we focus on language that sounds natural when spoken aloud and connects with your audience.
Yes — completely. All scripting, recording, editing, and delivery is handled entirely in-house with no third-party API connections. Your scripts and business content are never shared with or processed by external platforms. COHM’s President serves as an AI Technical Advisor for CAVA, working with Canadian lawmakers on biometric data protection and AI voice rights — so our approach to data security reflects current best practice at a policy level, not just a product level.
Your Scripts Stay Private. Your Brand Stays Yours.
At COHM, your scripts and business content never leave us. All voice over production is handled entirely in-house with no third-party API connections and no external platforms at any stage. Whether you're producing phone system recordings, eLearning narration, or branded commercials, your proprietary content stays completely private — never processed by outside systems, never used to train external AI models.
Our work
Natural Speech Voiceovers: A Smart Choice for Business
A real human voice adds warmth, clarity, and authenticity to your business communications, something robotic voices simply can’t replicate. At COHM, our professionally recorded business voice overs are designed to sound natural and engaging across every platform, from phone systems and eLearning videos to web audio and commercials.
A natural business voice over adds warmth, clarity, and authenticity to every message your audience hears. It helps your brand sound professional, approachable, and genuine—something synthetic or robotic voices simply can’t match. Whether it’s for a phone system, video narration, web content, or on hold messaging, a real human voice builds trust and leaves a lasting impression.
Let's chat
Our Services
In addition to on hold messaging, COHM offers a full suite of business voice over and audio branding services to elevate how your company communicates. Whether you’re improving the caller experience, creating the right in store atmosphere, or producing a podcast to tell your story, we’ve got you covered.
📞 On Hold Messaging
Branded voice messages with background music that keep callers engaged while they wait.
🎵 In Store Music
Licensed playlists tailored to match your brand’s tone and customer experience.
🎧 Podcast Production
Professional storytelling to highlight your business, people, and purpose
Let your brand sound as good as it looks with audio that leaves a lasting impression at every touchpoint.
The Impact of Being On Hold
Now, let’s talk about the impact of being on hold. The statistics speak for themselves:
Boosting Customer Retention
Did you know that customers are more likely to remain on the line when they hear engaging audio productions rather than silence? Our services boost client retention by up to 40%, helping to keep your callers engaged and connected.
Effective Marketing Tool
On-hold marketing leads to an average 28% increase in inquiries and requests for service and product information. This clearly demonstrates its effectiveness as a powerful marketing tool that enhances customer engagement and interest.
Seizing Opportunities
Approximately 34% of callers who disconnect from a call do not attempt to reconnect. This proves how important it is to make the most of every customer interaction. This starts the moment a client is waiting. Using creative marketing tools will keep them on the line so your team can close the sale.
Preferential Treatment
Did you know that 85% of clients prefer hearing music during wait times rather than silence? This simple detail can make a significant difference in customer satisfaction. By incorporating captivating audio productions into your on-hold messaging, you can effectively engage your customers, reduce perceived wait times, and keep them interested and informed during this crucial period. Whether it’s soothing background music or informative messages, enhancing the waiting experience can help retain customers and leave a positive impression of your brand.
Engaging Audio Productions
Studies indicate that when confronted with silence, 90% of callers disconnect the call within 40 seconds. This emphasizes the need for engaging audio productions that keep your callers interested and connected while they wait on hold. The end goal is to keep them on the line, longer.
Importance of a Great Impression
Did you know that 94% of marketing budgets are invested in getting that crucial business phone call? If people hang up the call, businesses lose their investment. This highlights just how essential it is to make a positive impression during waiting times. Using on hold advertising improves customer support and experience.
We prioritize prompt customer service and guarantee a response within 24 hours.
Ready to Collaborate?
"*" indicates required fields
