Automated Call Attendant Services | Professional Voice Greetings & Menus
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Customize Your Phone System with Voice Prompts
Automated Call Attendant Services for Your Business
With over 40 years in professional audio, COHM is trusted by businesses across North America to deliver automated call attendant recordings that sound polished, purposeful, and on-brand. From voicemail greetings and phone menu prompts to custom on-hold messaging, we create voice solutions that elevate the caller experience and support your communication goals.
🗣️ A clear, natural-sounding automated call attendant makes all the difference. Our professionally voiced recordings reduce hang-ups, build trust, and guide your callers through your system with ease—whether you’re running a small business or managing a multi-location setup. We format every message for seamless integration into VoIP, PBX, and AI-based platforms like Genesys.
A professional automated call attendant isn’t just about convenience—it’s your brand’s first impression.
At COHM, we don’t just record your script—we help shape it.
Our team includes experienced producers, voice directors, and a trusted roster of voice talent. Every message is crafted with care and delivered with studio-grade clarity, ensuring your auto attendant sounds as professional as the service you provide.
Why Should You Choose COHM?
1
24 to 48 Hour Turnaround Time for Emergency Recordings
Read MoreWe understand that there are urgent situations that require prompt attention. That’s why we prioritize emergency recordings, ensuring a quick turnaround time to meet your business needs.
2
Professionally Recorded & Edited Production Services
Read MoreOur team takes pride in delivering high-quality recordings. We offer professional recording and auto attendant script writing services. Our goal is to make your IVR prompts sound polished and engaging.
3
Technical Support for All Services at No Additional Charge
Read MoreWe believe in providing comprehensive support to our clients. With COHM, you’ll have access to technical assistance for all our services without any additional fees.
4
Audition Services Available for Businesses Searching for a Voice
Read MoreSelecting the perfect voice for your brand is essential to distinguishing yourself in today’s competitive market.u003cbru003eu003cbru003eWe offer audition services to help you find the perfect voice for your auto attendant recordings.
5
Expertise in Call Tree Mapping
Read MoreOur team has extensive expertise in call tree mapping for call routing. We ensure that your IVR system is organized, efficient and tailored to your specific requirements. We’ll help you design a call flow that maximizes customer satisfaction and can handle high call volumes effectively.
6
Data Collection
Read MoreInteractive Voice Response IVR recordings can gather valuable data on caller behaviour, voice responses, preferences, and pain points. By looking at this data, you can understand your customers better. You can find areas to improve and make smart business choices.
By choosing COHM for your automated call attendant voice recordings, you’re investing in a smoother caller experience and a stronger, more polished brand presence. Our expertly crafted auto attendant prompts guide callers with clarity and confidence—reducing frustration, improving satisfaction, and helping you make the right first impression.
With high-quality voiceovers tailored to your brand’s tone and phone system, your automated call attendant becomes more than a menu—it becomes a key part of how your business communicates, builds trust, and operates efficiently.
Who We Are
Our professional auto attendant services are flexible, reliable, and designed to support businesses of all sizes — from single-location clinics to nationwide organizations.
Whether you’re setting up an auto attendant, updating department menus, or building a multi-language system, we make it easy.
We offer straightforward per-page pricing and volume discounts for larger projects, like multi-location setups or complex routing menus. Need messages in English, French, Spanish, or something more specialized? We’ve got the voice talent to match — polished, professional, and always on-brand. Want some auto attendant examples? Check them out here.Read More
✅ What You Get with COHM
🧾 Per-Page Pricing
Simple, transparent billing based on script length
💸 Bulk Discounts
Lower rates for high-volume or multi-location orders
🌍 Multi-Language Talent
Professional voices in virtually any language
🎧 Ready-to-Use Files
Formatted for your phone system — just plug and play
⚡ Fast Turnaround
Quick delivery without cutting corners on quality
What Is an Automated Call Attendant?
An automated call attendant is a phone system feature that answers incoming calls and routes them to the right department or extension without the need for a live receptionist. When a caller dials in, they hear a professional greeting followed by menu options that guide them quickly to where they need to go. Whether you’re a small business managing limited staff or a multi-location organization handling high call volumes, an automated call attendant ensures every call is answered with consistency and professionalism.
While automated call attendants and IVR (Interactive Voice Response) systems are often mentioned together, there are key differences. A standard auto attendant provides callers with simple menu options and call routing, making it ideal for most business phone systems. An IVR, on the other hand, is more advanced, allowing callers to respond verbally, enter account information, or access automated self-service tools. Both benefit greatly from professionally voiced prompts that keep the experience smooth and engaging.
Professional voice recordings are what turn a basic call flow into a polished brand experience. A clear, natural-sounding voice reassures callers they’ve reached a professional business and reduces the risk of hang-ups due to confusion or poor audio quality. Custom scripting also allows your automated call attendant to match your brand tone and provide helpful information while guiding callers efficiently through your phone system.
Integration is seamless across most platforms. Our automated call attendant recordings are formatted for VoIP systems like RingCentral and Zoom Phone, traditional PBX hardware, and advanced AI-based platforms such as Genesys. No matter what technology you use, professional auto attendant prompts ensure that every caller’s first interaction with your business is smooth, consistent, and aligned with your brand.
Hear a sample:
Frequently Asked Questions
An automated call attendant is a phone system feature that answers incoming calls and routes them to the right department or extension — without needing a live receptionist. It uses a pre-recorded greeting and a menu of options (like “Press 1 for Sales, Press 2 for Support”) to guide callers efficiently. It’s a simple way to improve call handling and create a more professional experience.
Yes! You can use a professionally recorded voice that matches your brand’s tone and personality. At COHM, we offer a range of voice talent and can deliver custom greetings, menu prompts, and system messages — all formatted for your phone system.
A live receptionist personally answers each call, while an automated attendant uses a recorded greeting and menu to direct callers. Many businesses use a combination of both — the automated attendant handles basic routing, and the receptionist takes over when needed. It’s a cost-effective way to manage call volume and still offer great service.
Not usually. Most VoIP, PBX, and cloud phone systems accept uploaded audio files in formats like WAV or MP3. We deliver your recordings ready to use — properly formatted, labeled, and easy to implement with no tech stress.
Absolutely. If you serve a multilingual audience, we can provide professional recordings in English, French, Spanish, and many other languages. We can even script and produce bilingual menus to ensure all callers feel understood and supported.
Automated Call Attendant Voice Messages That Keep Callers Engaged
Your automated call attendant, IVR system, and on-hold messaging all work together to shape the caller’s experience — and it all begins with a clear, professional voice message. At COHM, we craft brand-aligned recordings that guide callers smoothly, share helpful info while they wait, and leave a lasting impression of professionalism and trust.
🎙️ Professional IVR & Auto Attendant Prompts
Greet callers with clarity and guide them with confidence
⏳ Engaging On-Hold Messaging
Share FAQs, updates, and promos during wait times
🌐 Consistent Brand Voice
Every message matches your tone — across every location
📈 Improved Caller Satisfaction
Reduce hang-ups and improve experience with smart communication
Looking to build a call tree? Check out our tips here.
Natural Speech Voiceovers: A Smart Choice for Business Phones
A professional voice message brings warmth, clarity, and authenticity to your phone system — qualities that robotic or AI-generated voices often lack. At COHM, we specialize in creating custom greetings and menu prompts for your automated call attendant, ensuring every caller is welcomed with a polished, brand-aligned experience. Our recordings integrate seamlessly with VoIP, cloud-based, and traditional phone systems, helping your automated call attendant guide callers smoothly and professionally from the first interaction.
By choosing COHM for your automated call attendant and IVR needs, you can transform the caller experience and elevate your brand’s professionalism. Our custom-recorded prompts create a strong first impression and guide callers smoothly through your phone system — delivering clarity, consistency, and confidence at every step.
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Empowering Your Brand is Easy
At COHM, we specialize in creating professional voice recordings that integrate seamlessly with a wide range of phone systems. Whether your business runs on VoIP, cloud-based platforms, or traditional PBX hardware, our IVR and on-hold messages are formatted for easy installation and optimized for top-tier performance.
✅ Our voice recordings work with:
VoIP systems like RingCentral, 8x8, Zoom Phone, and Vonage
✅ Cloud-based phone services such as Dialpad, GoTo Connect, and Aircall
✅ Traditional PBX setups including Mitel, Cisco, Avaya, and Panasonic
Once your audio is finalized, we deliver files labeled and formatted to your system’s exact needs. No extra conversion or setup required—just upload and go.
We can also coordinate with your IT team or provider to ensure a smooth update. With COHM, professional call audio has never been easier to implement.
Discover how our services can elevate your brand.
Who We Are
COHM is a trusted leader in professional audio for phone systems, specializing in on hold messaging, voicemail recordings, and voice branding. For over 40 years, we’ve helped businesses across North America sound polished, professional, and on-brand.
We’re a small team of experienced audio professionals who believe in transparency, fair pricing, and honest service. We don’t inflate our rates, and we don’t cut corners. Every message we produce is built with care, creativity, and clarity.
Read More
Our work may be behind the scenes, but its impact is front and center — improving customer experience, boosting engagement, and making businesses stand out.
We stay ahead of the curve by handpicking fresh voice talent, refining scripts, and delivering clean, high-quality sound. Whether you're a small clinic or a national brand, we’ll help you craft a voice that matches your company’s culture and connects with your customers.
Curious about how COHM can elevate your business? Don’t hesitate to reach out to us today. We prioritize prompt customer service and guarantee a response within 24 hours.
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