On Hold Marketing

For over 35 years COHM has been helping companies establish a first impression that is professional, effective and memorable.

Custom On Hold Messaging & Music

COHM’s team of producers & content writers specialize in improving business branding with efficient audio imaging. COHM’s innovative design of professional produced voice marketing solutions is tailored to suit each individual businesses needs. The control is yours with no hassles. Our team will do it all for you.

Plans & Pricing

COHM offers on hold message services in 4 different plans – each offering flexibility and affordability. Each of our plans include our on hold equipment free of charge, customized production for the holiday season & unlimited scripting and technical support. Have a business with multiple locations? We also offer customized plans to better suit your needs. We guarantee to beat the competitors price.

Want to know how we can help your business? Contact us – we will get back to you within 24 hours.

The Facts of Being On Hold

% who hang up with silence on the line
% of marketing budgets spent on getting a call
% who prefer on hold messages over silence

Even More On Hold Facts

  • 85% of callers prefer on hold messages over silence
  • With silence on the line, 90% hang up within 40 seconds.
  • 7/10 business callers are placed on hold before the call is completed
  • Average of 28% increase in inquiries and request of product information for products and services mentioned on hold
  • Callers listening to an on hold message will stay on the line longer than with silence.
  • On hold results in a 40% increase in retention
  • Average person is on hold 60 hours a year
  • About 34% of callers who hang up won’t call back, ever
  • 94% of a company’s marketing budget is spent on getting a customer to call a business.
  • Only 6% is spent on handling the call once it is receive

Michelle McKenzie
"Awesome customer service, professional scripting Very positive experience working with COHM for many years!"
Gurmeet Bhullar
"Good service, and always keeps us in the loop. Would recommend!"

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