On Hold Marketing

For over 35 years COHM has been helping companies establish a first impression that is professional, effective and memorable.

Woman On Hold

Custom On Hold Messaging & Music

COHM’s team of producers & content writers specialize in improving business branding with efficient audio imaging. COHM’s innovative design of professional produced voice marketing solutions is tailored to suit each individual businesses needs. The control is yours with no hassles. Our team will do it all for you.

Plans & Pricing

The Facts Of Being On Hold

Marketing Budgets Spent on Getting the Call


Hang Up With Silence
on the Line


Prefer On Hold Messaging
Over Silence


Even More On Hold Facts

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85% of callers prefer on hold messages over silence
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With silence on the line, 90% hang up within 40 seconds.
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7/10 business callers are placed on hold before the call is completed
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Average of 28% increase in inquiries and request of product information for products and services mentioned on hold
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Callers listening to an on hold message will stay on the line longer than with silence.
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On hold results in a 40% increase in retention
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Average person is on hold 60 hours a year
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About 34% of callers who hang up won’t call back, ever
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94% of a company’s marketing budget is spent on getting a customer to call a business.
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Only 6% is spent on handling the call once it is receive

What Our Clients Say

Michelle Mckenzie

"Awesome customer service, professional scripting Very positive experience working with COHM for many years!"

Gurmeet Bhullar

"Good service, and always keeps us in the loop. Would recommend!"
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