About Us

COHM's Commitment to Your Business:

We take pride in knowing that we have been a leader in customer service and recording services worldwide. As a leader, we are committed to provide you with paramount service in all recording applications, along with the most dependable customer service in the industry.

Whether you are looking to interact with your callers with On Hold Marketing, direct callers with the ease of Voice Prompts, engage customers with Animated Web Videos, or turn your book digital by creating an Audiobook, we can help construct a creative Audio Production tailored to your needs. We offer affordable pricing for all applications, which also ensures a reliable final product.

 

THE 'COHM' ADVANTAGE

Why On Hold Would Benefit Your Company

7 out of 10 callers left on-hold without an on-hold program felt that 30 seconds actually felt like 90 seconds. On average, when a caller is placed on-hold for more than a minute they will hang up annoyed, and 34% will not call back. 88% of callers prefer on-hold messages and roughly 20% have purchased additional products based on information they heard while on-hold.

Voice Prompts: Easing Caller Irritation

When prompts are not professionally recorded, it creates unwanted background reverberation and unpleasant mouth sounds. By easing caller irritation with professionally recorded Voice Prompts, your business can reduce negative phone treatment. Undesirable phone treatment can even lead to a loss of 8-15% of a company's base.